SMS notifications are not delivering to customers in the US or Canada

Incident Report for Calendly

Resolved

This incident has been resolved.

Posted Jul 22, 2024 - 14:46 EDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Jul 22, 2024 - 14:32 EDT

Identified

We have identified a disruption affecting SMS reminders being sent. Our team began noticing this error today, July 22, 2024 at approximately 4:00 AM ET.

Our team is actively addressing the situation. We will continue to provide updates as we work towards a complete resolution.

Posted Jul 22, 2024 - 12:59 EDT

Investigating

We are experiencing SMS deliverability issues and are investigating this issue.

Posted Jul 22, 2024 - 12:44 EDT

This incident affected: Notifications.