Delays in emails sending and events pushing to calendars

Resolved·Degraded performance

This incident has been resolved.

Thu, Nov 11, 2021, 07:50 PM

(4 years ago)

Affected components

Nov 11, 2021, 04:56 PM

07:50 PM

Notifications

Updates

Resolved

This incident has been resolved.

Thu, Nov 11, 2021, 07:50 PM

Monitoring

We are seeing improvements on this issue, but continuing to monitor.

Thu, Nov 11, 2021, 07:13 PM(36 minutes earlier)

Monitoring

We are continuing to see processing delays and are actively triaging the event processing.

Thu, Nov 11, 2021, 06:30 PM(43 minutes earlier)

Monitoring

We are continuing to monitor for any further issues.

Thu, Nov 11, 2021, 06:04 PM(26 minutes earlier)

Monitoring

Calendly experienced elevated error rates and higher than normal latency in processing events related to calendar connections, webhooks, email sends, video conferencing, and SMS processing. Queues are in the process of recovering and delivery is rapidly catching up.

Thu, Nov 11, 2021, 05:41 PM(22 minutes earlier)

Identified

Our engineers have identified the errors causing this delay. We’ve taken steps to remediate and are seeing signs of recovery

Thu, Nov 11, 2021, 05:12 PM(28 minutes earlier)

Investigating

We are continuing to investigate this issue.

Thu, Nov 11, 2021, 05:01 PM(10 minutes earlier)

Investigating

We are experiencing delays in emails sending and events pushing to calendars

Thu, Nov 11, 2021, 04:56 PM